At Automatepetfeeders.com, we take pride in the quality of our products and strive to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, our return policy outlined below will assist you with the process of making a return.
Return Period
Products can be returned within 30 days of the delivery date for a full refund, exchange, or store credit, depending on the customer’s preference.
Condition of Returned Items
To be eligible for a return, items must be in the same condition that you received them, unworn or unused, with tags, and in their original packaging. You’ll also need the receipt or proof of purchase.
Non-Returnable Items
Unfortunately, we cannot accept returns on sale items or gift cards.
Please get in touch if you have questions or concerns about your specific item.
How to Initiate a Return
Contact Us: To start a return, you can contact us at return@automatedpetfeeders.com. Please include your order number and reason for the return. Items sent back to us without first requesting a return will not be accepted.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Instructions: We will provide you with instructions on how and where to send your package.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method within 7-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [Your Contact Information], so we can evaluate the issue and make it right.
Changes to Our Return Policy
We reserve the right to update or modify this policy at any time without prior notice. Please review it periodically. Your continued use of our services following any changes signifies your acceptance of those changes.
Affiliate Products Return Policy
We understand that online shopping can sometimes result in expectations not being met, which is why we want to ensure you have a clear understanding of our return and refund policy. Please note that as an affiliate website, we provide links to products and services offered by third-party merchants. Consequently, the return and refund processes are governed by the policies of these respective merchants.
Making Purchases Through Our Affiliate Links
When you click on an affiliate link on our website and make a purchase, the sale is made on the merchant’s website, not on AutomatedPetFeeders.com. As such, any returns or requests for refunds must be directed to the merchant from whom the product or service was purchased.
How to Request a Return or Refund
Review the Merchant’s Policy: Before making a purchase, we recommend reviewing the return and refund policy of the merchant whose product or service you are interested in. This policy can usually be found on their website.
Contact the Merchant: If you wish to initiate a return or request a refund, please contact the merchant directly. The contact information can typically be found on the merchant’s website or your purchase receipt.
Provide Necessary Information: Be prepared to provide your order number and specific details about why you are requesting a return or refund to the merchant.
Assistance from AutomatedPetFeeders.com
While we do not process returns or refunds on affiliate purchases, our team is committed to ensuring your satisfaction with the purchases made through our affiliate links. Should you encounter any difficulties in communicating with a merchant regarding a return or refund, please contact us at affiliatepurchases@automatedpetfeeders.com. We will do our best to assist you in resolving the issue, including contacting the merchant on your behalf if necessary.
Disclaimer
AutomatedPetFeeders.com is not responsible for any products or services sold by third-party merchants. We do not have the authority to process returns or issue refunds for products or services purchased through affiliate links. Our role is to provide information and recommendations, and we cannot guarantee the quality or satisfaction of any products or services.
Changes to Our Return and Refund Policy
We reserve the right to update or modify this policy at any time without prior notice. Please review it periodically. Your continued use of our affiliate links following any changes signifies your acceptance of those changes.